Privacy Policy
Winshift77 takes the privacy of its Australian players seriously. This policy sets out what personal data we hold, why we hold it, who may see it and what you can do if you have concerns. It applies to everyone who registers an account or interacts with the platform in any way. Continued use of Winshift77 after reading this document means you accept the practices described here. The support team is available through Live Chat around the clock for any privacy-related questions.
What We Collect
We gather only what is needed to keep accounts running securely and meet our obligations under Australian law. That covers:
- Name, date of birth and home address;
- Email address and phone number;
- Identity documents submitted as part of withdrawal verification;
- Payment details used for deposits and cashouts, including PayID and bank account data;
- Activity logs covering sessions, transactions and bonus history;
- Responsible gaming settings such as limits and exclusion requests;
- Device and connection data including IP address, browser and operating system;
- Any messages you send through Live Chat or other support channels.
Why We Use It
Your data is used to run the platform, keep it safe and stay compliant with Australian regulations:
- Setting up and managing your account;
- Confirming your identity before releasing withdrawals;
- Processing payments and bonus claims without errors;
- Blocking access to underage or ineligible players;
- Spotting and acting on fraud or suspicious behaviour;
- Sending offers and updates you have agreed to receive;
- Answering your support requests and settling disputes;
- Fulfilling our obligations under the Privacy Act 1988 (Cth) and applicable gambling law.
Who Sees Your Data
Winshift77 does not sell or rent your personal information. We share it only when the platform cannot function otherwise:
- Payment providers who process your deposits and withdrawals;
- Identity and fraud verification services used during account checks;
- Australian regulators or law enforcement when legally required;
- Infrastructure partners who keep the platform running, bound by confidentiality agreements.
Every party that handles your data on our behalf is contractually required to treat it with the same care we do.
How Long We Keep It
Active account data is held for the life of the account. After closure, records are kept for a minimum of five years to satisfy regulatory and legal requirements. Once that period is over, data is deleted or anonymised.
Cookies
We use cookies and similar tools to keep sessions running, remember your preferences and understand how the platform is used. You can turn cookies off in your browser settings at any time, though some features may stop working as expected. Tracking data stays on our systems and is not passed to third parties beyond what the law requires.
How We Protect Your Data
Winshift77 uses SSL encryption across all connections and applies strict internal controls over who can access account data. Security practices are reviewed regularly. We encourage you to choose a password you do not use elsewhere and to keep your login details to yourself.
Your Rights
Under the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles, you can:
- Ask to see the personal data we hold about you;
- Request corrections if anything is wrong or out of date;
- Ask us to delete your data where no retention obligation applies;
- Opt out of marketing messages at any time;
- Complain to the Office of the Australian Information Commissioner if you feel your rights have been ignored.
Send any of these requests through Live Chat. We will respond within the timeframes the law requires.
Age Restrictions
Winshift77 is strictly for adults aged 18 and over. We do not knowingly hold data belonging to anyone younger. If we discover an account was opened by a minor, it will be closed and the data removed immediately. We encourage parents and guardians to use parental controls to limit access to gaming platforms.
Changes to This Policy
This policy may be updated from time to time. If the changes are significant, we will let you know by email or through a notice on the platform. Staying on the platform after an update means you accept the new version.
Questions
Reach the Winshift77 privacy team through Live Chat on the official website, available every day of the week, at any hour.